welo legal documentation

View the ins and outs of welo, all in our easy-to-access guides.

Website Terms of Use and Privacy Choices (PDF)


Website and Mobile Application User Agreement (PDF)


Customer Privacy Notice (PDF)


Refer a Friend Program Rules (PDF)


General Service Terms and Conditions (PDF)


Residential Acceptable Use Policy (PDF)


welo Law Enforcement Handbook (PDF)


Additional Privacy Rights for Residents in Connecticut, New Hampshire and Maryland (PDF)

Notification of Claimed Infringement (PDF)


welo High Speed Internet Network Management Practices (PDF)

FCC Broadband Labels (Machine‑Readable, CSV)